We want to make sure you love your bowtie and will do whatever it takes to make sure you are satisfied with your purchase. If you are unhappy with it in any way we offer free returns within 30 days of your purchase date. Please place a return request through our CONTACT FORM or Twitter: @riotbowties to get a return authorization and address before shipping your tie back to us.
Customer will be responsible for any price difference of the new tie. When sending an authorized return for a refund, please send us back the bow tie with a note explaining your return. You will be refunded the original purchase excluding shipping costs.
Custom bow ties are nonrefundable since they are made to order.
Please note there’s NO returns on Clearance items.